Shipping policy

Shipping Policy 

1. Order Processing Time

We process orders within 1-3 business days. Orders placed on weekends or holidays are processed the next business day. During peak seasons, processing may take up to 3-5 business days. 

2. Shipping Regions

We currently ship to the United Kingdom only. This policy applies to all orders placed on . For questions, contact us at lostsignal.uk@gmail.com 

3. Delivery Times

• Standard: 3-5 business days
• Express: 1-2 business days

Delivery times exclude processing and customs delays. 

4. Tracking Information

You will receive a shipping confirmation email with a tracking number once your order ships.

5. Customs, Duties & Taxes (International Orders)

International customers are responsible for any customs fees, duties, or taxes imposed by their country.

6. Lost or Damaged Packages

If your package is lost or arrives damaged, contact us at within 14 days so we can assist you. 

7. Incorrect Address Submissions

Customers are responsible for ensuring the correct shipping address. We cannot guarantee changes once an order is placed.

8. Holiday & Peak Season Delays

High-volume periods may extend delivery times. Please plan accordingly.